Right to repair, recalls & service

When it breaks, the owner should find the fix.

Repair rules now reach manufacturers selling into the EU, and a recall only works if you can reach the people who own the product, not just the distributor who sold it.

These posts cover what the rules ask of you, what happened in agriculture, and how serial-exact manuals and service records turn compliance into ordinary good service.

Start here

EU right to repair: what UK manufacturers must do

EU Right to Repair Directive takes effect July 31, 2026. UK manufacturers selling into Europe face new repair obligations and spare parts rules.

8 min read
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4 more articles on this topic

  1. John Deere's $99M right-to-repair settlement: what it means for youJohn Deere's $99M class-action settlement, and the separate FTC lawsuit it still faces, are a warning for UK ag manufacturers. Lock owners out and the door gets forced.10 min read
  2. Right to repair meets QR: infrastructure nobody's builtRight-to-repair laws tell manufacturers what to provide. QR codes deliver it: manuals, spare parts, certified repairers, and repair history on demand.9 min read
  3. Product recalls are broken. Digital identity narrows the gapRecall completion rates are persistently low. Digital product identity connects manufacturers to owners directly, enabling fast, trackable product recall management.8 min read
  4. Your product manual is a liabilityOutdated printed manuals can add to legal liability, recall risk, and regulatory exposure. Here is the case for replacing them with living digital docs.10 min read

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